Want to contact rocketplay6.net? The quickest way is email: hello@rocketplay6.net. We read everything that lands there, although we are a small team and replies can take a few business days.
Before you write, please read the short list below. We are an independent guide site, not a casino, and there are some things we genuinely cannot do for you.
What we can help with
- Corrections. If a bonus code, limit or fee on one of our pages no longer matches what Fair Go shows, tell us which page and what you saw. We will check the operator site, fix the text and refresh the updated date, as described in our editorial policy.
- Broken links. Internal links that fail or external links that go somewhere unexpected.
- Feedback on guides. If a how-to left you confused at a step, we want to know so the next reader does not get stuck.
- Partnership enquiries. Operators, game providers and other publishers can write to the same address. Our affiliate disclosure explains how commercial relationships are handled.
What we cannot help with
We are not Fair Go Casino and we are not Fair Go support. We have no access to any player account, which means we cannot:
- log in to, verify, unlock or close a casino account;
- release, speed up or chase a withdrawal;
- apply a bonus code, reverse a bonus or dispute a wagering requirement;
- see your deposit history or explain a specific transaction.
Sending those requests to us only delays your answer, because we will have to redirect you anyway.
Where to send account issues
Fair Go runs 24/7 live chat every day of the year, plus email support. For anything involving your own account, that is the right place to start. Our Fair Go support overview covers what the team can and cannot do, and the step-by-step guide to contacting Fair Go support shows where to find the chat window and what details to have ready.
Verification questions are usually resolved fastest if your ID documents are uploaded first; see account verification.
What to include in your email
- The page address on rocketplay6.net you are writing about.
- What the page says versus what you found on the operator site.
- A screenshot if it helps (please blank out any personal or account details).
- Whether you are happy for us to reply by email.
We do not need, and do not want, your casino password, card numbers or ID documents. Never send those to a third-party site. Our privacy policy explains what we do with any email you send us.
Responsible gambling
If you are contacting us because gambling is causing harm to you or someone close to you, please do not wait for our reply. Gambling Help Online offers free, confidential counselling 24 hours a day on 1800 858 858. Our responsible gambling page lists other options, including how to arrange a break or self-exclusion with Fair Go.
Frequently asked questions
No. We have no access to Fair Go's systems or your account, so we cannot see or speed up a withdrawal. Contact Fair Go's 24/7 live chat, have your account email and the transaction details ready, and ask whether verification or a weekly limit is holding things up.
Usually a few business days. Corrections to published pages are prioritised because they affect every reader. Partnership and general enquiries may take longer. If you have not heard back within a week, feel free to send a short follow-up to the same address.